Introduction
At Redcrown Technologies, we are committed to protecting your privacy as a visitor to our website and as our customer. To both our visitors and clients, we offer this pledge:
Redcrown Technologies owns all information collected on this website. We do not sell, share, disclose, trade, transfer, lease, or rent any personally identifiable information to any third party unless specifically authorized by you or as disclosed in this Privacy Policy.
Additionally, SMS opt-ins and phone numbers collected for communication or marketing purposes will never be shared with third-party or affiliate companies for marketing.
Changes to Our Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date.
If you have any questions regarding this Privacy Policy, please contact us using the form available under the Contact section of our website.
SMS Consent & Communication
By providing your mobile number, you consent to receive SMS messages from Redcrown Technologies.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- Message frequency may vary depending on interaction.
- SMS and opt-in data will not be shared with third parties.
Information We Collect
We may ask you to provide personal information when you:
- Contact us through our website
- Request a quote or consultation
- Enroll in one of our services
- Complete a project intake form
- Communicate with our team via email, chat, SMS, or phone
This may include:
- Full name
- Company name
- Email address
- Phone number
- Billing & mailing address
- Project details and business information
- Documents or files you upload
- Payment information (processed via secure third-party systems)
For service categories such as Branding, SEO, SMM, Application Management, Technology Operations, Digital & Growth, Video Game Development, Recruitment, and Account Management, we may collect additional information required to perform contracted work.
All employee and contractor teams at Redcrown Technologies follow strict confidentiality policies and sign Non-Disclosure Agreements (NDAs) to protect client information.
Payment Information
If you make a payment using a credit or debit card, that information is processed securely by our payment provider.
We do not store or retain your full credit card details after the transaction is authorized. A transaction or reference number will be provided for your records.
If you pay via bank transfer, UPI, or cheque, we may retain a copy of the transaction confirmation for internal accounting and audit purposes.
Emails & Contact Forms
When you send us an email or submit a contact form, we collect:
- Your email address
- Any information included in your message
This information is used solely to respond to your inquiry and assist with your request.
Cookies
A cookie is a small piece of data stored on your device while browsing our website.
Redcrown Technologies may use short-lived session cookies to:
- Distinguish one visitor from another
- Carry forward information during form submissions
- Improve website functionality and user experience
Cookies do not store personally identifiable information. Session cookies expire when you close your browser or after 20 minutes of inactivity.
Analytics tools (such as Google Analytics) may use separate cookies to collect anonymized browsing behavior. These adhere to their respective privacy policies.
Third-Party Links
Our website may contain links to third-party websites that are not controlled by Redcrown Technologies.
We are not responsible for:
- The content on external websites
- Their privacy practices
- The security of their systems
We strongly encourage visitors to review the privacy policies of any third-party sites they access through our website.
How We Use Your Information
Your information may be used for:
- To deliver services you request
- For project execution & communication
- Customer support
- Account setup and management
- Payment processing
- Service updates or important notifications
- Marketing (only with opt-in consent)
- Internal analytics and service improvements
- Legal and regulatory compliance
We do not use your information for automated decision-making or profiling outside normal marketing analytics.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
All staff and vendor teams follow strict confidentiality and data-protection protocols.
ADA Compliance
Redcrown Technologies is committed to maintaining an accessible website that adheres to WCAG guidelines.
We conduct regular accessibility reviews and work to correct any issues identified. Because web technology changes frequently, accessibility efforts are ongoing.
If you encounter any accessibility barriers, please contact us, and we will make every effort to assist you.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us via the Contact page on our website.